Why Eblen?

Honda, “The Power Of Dreams” is the tagline of this prestige car maker. What could be worse than driving along in that very dream you’ve made come true, only to have it taken away from you in an instant thanks to an accidental car crash.

Manufacturer Approved

Car manufacturers are unique, each utilizing their own methods, materials, and technology to design and build their own products. Because each is unique, when a car is collision-damaged it is imperative to follow that car-maker’s protocols for repair to ensure the car is road-worthy, and passengers are safe.

Automotive technology advances so quickly, it is imperative for a body shop to have a good, working relationship with the manufacturers of the vehicles they work on the most.
This is why Eblen Collision Repairs are proud to be certified by the following vehicle manufacturers.

Our Partners

Eblen Collision Repairs has direct working relationships with a number of insurance companies, vehicle manufacturers, industry bodies, and suppliers.
It is through our long-established network of industry partnerships that enables us to repair your vehicle like the manufacturer would, using high quality parts and products, following the latest repair methods and procedures.
Business relationships are vitally important in the successful operation of our business.
What this means to our customers is, ECR maintains a network of industry partnerships to help get your car repaired with high-quality parts and other products while minimizing paperwork and administrative strain on the customer’s part.

Accreditation

Quality Assured

Eblen Collision Repairs is a quality assured company and all work done in our workshop is guaranteed for the life of the vehicle whilst you own it.
Our workshop is fitted with state-of-the-art facilities and coupled with the ongoing training of all staff you can rest assured that your vehicle will be repaired to the manufacturer’s specifications.
ISO 9002 – Quality Endorsed Company

Quality Assured

Many of our customers are ladies and we recognise that some may feel uncomfortable when dealing with the motor trade.
ECR fully understand that no one wants to be in the position of having to have their vehicle repaired after an accident, and the difficult situation that you can find yourself in, but you’ll find that all our staff are fully trained to handle your situation.
Before we commence repair to your vehicle one of our friendly estimators will call you to discuss the exact repairs that have been authorised by your insurer.
We’ll provide regular updates throughout the repair process, removing all the technical jargon that often can intimidate. You can also call us at any time for an immediate progress report on your vehicle.
ECR has received Female Friendly accreditation.

Our Qualifications

Each car manufacturer uses their own methods, materials, and technology to design and build their own products. This is what makes each manufacturer unique. Because each is unique, when a car is collision-damaged it is imperative to follow that car-maker’s protocols for repair to ensure the car is road-worthy, and passengers are safe. And whereas automotive technology advances so quickly, it is imperative for a body shop to have a good, working relationship with the manufacturers of the vehicles they work on the most. This is why ECR is proud to be certified by the following vehicle manufacturers and automotive bodies:
Subaru, VW, RAA, MTA ,Female Friendly, ICar, Quality Endorsed.

Hire Cars

Eblen Collision Repairs offers on site hire cars for your convenience. Safe late model small to medium cars, family SUV’s, child seat friendly and even commercial vehicles with tow bars are available to hire whilst your vehicle is in for repairs.

Your Rights

Everyone deserves to drive or ride in a safely repaired vehicle; one that will perform properly in the event of a subsequent collision. But don’t leave safety to chance. Ask questions about the parts that will be used, and how your car will be repaired. Ask about the technicians’ training and if the shop is “certified” or “recognized” within the collision repair community. Ask if the shop follows the car maker’s recommended repair procedures and protocols. You have rights, but rights must be exercised. Get involved in the repair of your vehicle.

Genuine Parts

If your vehicle has been repaired after a crash or as part of general maintenance, it’s possible that non-genuine parts may have been fitted without your knowledge.
Non-genuine parts can’t necessarily promise the same quality and safety attributes that come with a genuine part.
If your vehicle needs replacement parts following a collision or during servicing and maintenance, it is essential that genuine parts are fitted. Genuine parts are new and the only parts approved and warranted by the vehicle’s maker.
You can only guarantee you will get genuine parts by sourcing them through the vehicle maker’s authorised supply chain — use anything else and you may be taking a risk.

Tips
1. If the car accident is minor, move vehicles out of traffic to a safe place.

2. Turn off your vehicle, and turn on the hazard lights.

3. If your vehicle is damaged to the point of needing to be towed, a tow truck will be dispatched by the Government Registered Towing Roster (can be contacted on 08 8231 5555) you just need to ask for your vehicle to be towed to our workshop… IT IS YOUR RIGHT TO HAVE YOUR VEHICLE TOWED TO A REPAIRER OF YOUR CHOICE.
Tips
4. Check for injuries; call an ambulance when in doubt.

5. Call the police, even if the accident is minor. A police report can be invaluable to the claim process and help establish who's at fault.

Tips
6. Gather information from others involved in the accident, drivers and passengers:
- names and contact information
- Vehicle descriptions (make, model, year)
- Driver's license numbers
- License plate numbers
- Insurance companies and policy numbers

Eyewitnesses: names and contact information

Accident scene location and/or address

Take photos of involved vehicles if it is safe to do so.
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